Privacy Policy

This privacy policy describes the privacy practices of SIA PrevDent Baltic's website and services. This privacy policy applies only to the information collected on the website.

By using this website and the services provided by SIA PrevDent Baltic, or by submitting SIA PrevDent Baltic's personal information on this website or any SIA PrevDent Baltic service, you consent to the collection, use, transmission and disclosure of information as described in this Privacy Policy.

You expressly agree that we may:

  • process your data (in accordance with this privacy policy and your rights);
  • use cookies (you can disable most cookies);
  • use web analytics tools (you can disable this feature);
  • use targeted advertising tools (you can disable this option);
  • contact you via email (we will not send you irrelevant emails unless you sign up to receive them).

How and what kind of information do we collect?

We only collect personal information that you voluntarily provide to us via email, web-based questionnaires and other direct communications with you.

When you use the PrevDent Baltic website or services, our servers automatically record the information that your browser sends to each website you visit, such as time of day, browser type, reference website address and your IP address.

When registering for PrevDent Baltic services, we may ask you to provide information such as your name, telephone number and e-mail address. If you place an order online with us, we may also ask you to provide additional information, such as the billing and delivery address.

By subscribing to our email newsletters, you will be required to provide your email address and confirm your consent.

When ordering online from us, you can be directed to an SSL-secure website run by our trusted billing merchant (AS Swedbank), where you will be required to provide personal information (including your credit card information) to our billing merchant. The information you provide to our billing merchant will be processed in accordance with its privacy policy (available at the bottom of the billing pages) and we therefore encourage you to read this policy before making a purchase. PrevDent Baltic will have access to your name, address and contact information, but we will not have access to your credit card or payment account access details.

We do not collect or store credit or debit card information.

How can we use the information we collect?

We may use the personal information we collect for the following purposes:

  • to provide you with the products and services you request;
  • to process your orders, issue invoices and notify you of the status of your order;
  • to provide you with effective customer support;
  • for security, anti-piracy and fraud prevention purposes;
  • to send you informational messages, news about special offers and other information, if you have agreed to receive it;
  • to take any trade promotion measures if you have agreed to such trade promotion measures;
  • to comply with or ascertain compliance with applicable laws, norms and regulations;
  • to reconnect with you on Facebook using Facebook's Custom Audience feature.

If you do not wish to receive informative messages, special offers and other information that is not particularly important for the use of your purchased or subscribed products and services, you can easily opt out of further communication at any time by sending a clear request to unsubscribe to [email protected].

We may use the non-personal information we collect for the following purposes:

  • to personalize and help you use the PrevDent Baltic website and services;
  • to improve our products, services, customer experience and advertising strategy;
  • for security, anti-piracy and fraud prevention purposes;
  • to identify activities and transactions that are conducted through an associated marketing or referral program;
  • for sending targeted advertising messages;
  • for statistical or research and analysis purposes.

In addition, we may prevent the identification of personal information by deleting any information that identifies you specifically and using only the remainder of the information for the purposes set forth above.

We may transfer your information to third parties in the following cases.

To provide services provided by our partners. We use other companies, which may include, but are not limited to, existing or future related corporate entities to provide joint services or certain services to or on behalf of us and to help us run our business. If a service needs to be delivered by our third party partner, your information may be transferred or made available to the partner providing our requested service. For example, we may transfer your personal information to a delivery service provider if you order a third-party delivery service.

To comply with legal requirements, cooperate with law enforcement authorities, prevent criminal activities and protect the legal rights of PrevDent Baltic, you and others. To the extent not expressly prohibited by applicable law, we may disclose personal information we collect without notifying you if we believe in good faith that disclosure is appropriate to: (a) comply with any applicable law, regulation, legal process or enforceable governmental request; (b) cooperate with law enforcement or other governmental authorities in the investigation (in which case the requesting law enforcement or governmental service is not required to formally serve a summons on us); (c) investigate, prevent or take action in relation to alleged criminal activities; (d) perform the contract; protect and defend the rights or property of PrevDent Baltic, its affiliates and their respective employees, customers and partners, and agents, other users and the general public; or (e) act in situations where there is a threat to the personal safety of any person.

How long do we keep the information we collect?

We only store your personal information for as long as we need it for the purposes for which it was originally collected (or for which you have subsequently agreed) and as permitted or required by applicable law.

Cookies and how we use them

Cookies are small text files that websites you visit store on your computer. They are widely used to make or make websites more efficient, as well as to provide information to website owners. None of the cookies used by this website contain any personal information. The following is a detailed list of cookies that can be set by this website.

Session cookies. These cookies are especially important for you to be able to navigate the website and use its features. Without these cookies, we are unable to provide the services you have requested, such as signing in to your account.

Cookies that remember your choice. Some of the cookies used on this website allow the website to remember the choices you make (such as your language choice).

Google Analytics cookies. These cookies are used to collect information about how visitors use our website. We use this information to prepare reports, and it helps us improve the performance of the site. Cookies store information anonymously.

Targeted advertising cookies. These cookies are used to increase your ad performance and to show you the ads that are most likely to interest you. You can opt out of receiving these cookies as described below.

Third-party service provider cookies. Cookies can be set by the following third-party services used on this website: Google Analytics, Facebook Like button, Twitter Follow button, Google +1 button, YouTube videos. Some of these cookies may be used to track your activity on other websites and we cannot control them because these cookies are not set by our website.

For more information about cookies set by Facebook and Google, see the Facebook Cookie Policy and the Google Cookie Policy.

How do you control cookies?

You can control cookies and opt out in several ways.

Using private browsing mode. Most browsers offer a private browsing mode (private window, incognito window, or InPrivate window). Any cookies created while operating in private browsing mode are deleted as soon as you close all browser windows.

Modifying browser settings. You can usually modify your browser settings to disable cookies. However, by disabling cookies or certain types of cookies, you may interfere with your user experience on this and other websites or prevent them from working properly.

With free tools. You may opt out of receiving specific targeted advertising cookies, as described below.

The tools we use to send you targeted advertising.

We may use third-party targeted advertising notification tools to reconnect with our visitors and customers.

This means that third parties, including Google and Facebook, may use cookies, web beacons and other storage technologies to collect or receive information from our websites and elsewhere on the Internet and use that information to provide us with measurement services and create targeted advertisements.

For example, when you visit our site, Google or another advertiser we use may capture it by storing a cookie in your web browser and then use it to serve other of our ads on our website and on the websites of our advertising partners.

You can opt out of the collection and use of targeted information for advertising by using one of the free tools below:

  • web choices;
  • Network Advertising Initiative Unsubscribe Page;
  • your online choice.

Google Analytics

We use the Google Analytics tool to understand how your site is used and to improve the user experience. User data is completely anonymous. You can learn more about Google's privacy practices in relation to its analytics services by visitingi

We may use Google Analytics' Demographics and Interest Reporting features to view anonymous statistics about the demographics and interests of our visitors.

To disable these steps, install Google Analytics Opt-out Browser Add-on.

Your rights regarding your personal information

Right to correct. You have the right to have inaccurate personal data corrected without undue delay and incomplete personal data.

The right to be "forgotten". You have the right to withdraw your consent to the processing of personal data and to have your personal data deleted without undue delay as soon as the data are no longer required for (a) services, (b) invoicing and (c) compliance with any applicable law, regulation, legal process or feasible government request.

Right to restrict processing. You have the right to restrict the processing of your personal data if you object to it and PrevDent Baltic has no legitimate grounds to continue processing, if you dispute the accuracy of the data, if the processing is illegal or if you claim to establish, enforce or defend legal claims.

Right to object. You have the right to object to the processing of data at any time, unless it is necessary for a task in the public interest or there are indisputably legitimate grounds for processing. You can also object to processing for direct marketing purposes.

Other rights under GDPR. For more information, visit the GDPR website.


We may update this policy periodically. Whenever we do so, we will publish these changes on this page so that you always know what information we collect, how we use it and under what circumstances we disclose it. Changes to this Privacy Policy will take effect 30 days after they are posted and will only apply to the personal information we hold about you if you visit the Site after the revised notice takes effect.


If you have any questions about this privacy policy, please contact us.