The legislation of the Republic of Latvia requires the owner of an online store to stipulate the terms of delivery and return, as well as the right of withdrawal. Such a reservation is called a distance contract (regulations of Minister Cabinet).

Distance contract

The seller of the goods offered in this Online Store is SIA PrevDent Baltic, registered address 25-1 Elizabetes Street, Riga, Latvia, LV1010, registration number 40103198083, VAT number LV40103198083, phone +37128669966, email [email protected], hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the "Buyer", on the other hand, hereby enter into the following Agreement:

The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer's order.

Delivery and payment arrangements

The Buyer orders the goods through this website, specifying the type and quantity of the goods to be ordered. The Buyer has the opportunity to pay for the goods using the payment tools embedded in the Online Shop or by paying the invoice prepared by the Seller and sending to the Buyer an e-mail corresponding to the order. The invoice is prepared electronically and is valid without signature.

The Seller shall ensure delivery of the goods within 7 days of receipt of payment for the goods, in agreement with the Buyer.

Shipping costs:

  • Omniva Latvia                  €3.50
  • Post Office Europe           €7.00
  • Post Office, worldwide     €11.00

Payment methods:

  • payment by bank transfer in accordance with the invoice received when ordering goods;
  • payment with Swedbank Latvija bank-link (internet bank) and any popular payment card.

Right of withdrawal

The Buyer has the right to withdraw from the Product within 14 calendar days of receiving the Product by sending a letter of withdrawal to the Seller. The Seller shall send the cancellation letter form to the Buyer by e-mail upon the Buyer's request.

The Buyer is obliged to return the item to the Seller within 7 days of sending the letter of refusal. All costs incurred in returning the item to the Seller shall be borne by the Buyer.

The buyer cannot exercise the right of withdrawal if

  • the buyer has opened the packaging of the goods and / or started using the goods;
  • the ordered goods cannot be returned according to their nature, or they are perishable or can be used quickly;
  • the ordered goods are made directly to the Buyer by individual order;
  • the buyer has opened the packaging of the audio or video recording or computer program.

Section 12, Paragraph six of the Consumer Rights Protection Law of the Republic of Latvia stipulates that "the consumer shall be responsible for maintaining the quality and safety of the product during the term of exercising the right of withdrawal". The Seller reserves the right to refuse the Buyer the right of withdrawal or to charge a refund in the event of damage to the Product, neglect of the Product during use or failure to follow the instructions, loss of the original packaging or material damage to the packaging.

Data processing

By entering the necessary information when placing an order, the Buyer confirms that he has read and agrees that the data provided by him is used to allow the Seller to accept the Buyer's order and deliver the goods in accordance with the requirements of the Latvian legislation.

By entering the information, the Buyer agrees that notices related to the processing of the Buyer's order will be sent to the specified e-mail.

The Buyer can get acquainted with detailed information about the processing of personal data in the privacy policy section of the online store.

Google Analytics

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Dental instruments Deppeler

Warranty conditions for Deppele dental instruments are described here.